"Making Carpets cleaner, fresher and healthier for longer"

Questions From Our Clients

Drying time of a carpet depends on a number of factors so unfortunately there is not one answer that fits all. Drying time depends on the type of carpet, amount of soiling, atmospheric conditions and amount of airflow. We are happy to advise on this during our survey

Generally speaking you can walk on the carpet straight away after cleaning.

We are happy to give your carpets a free survey, and advise what level of cleaning is necessary if any. For a home with young children, and pets, we advise a deep clean every six months, for a property with an elderly couple and less foot traffic, 12-18 months may be more suitable.

Many of our clients choose a maintenance package whereby they may have a deep clean every 12 months, and a low moisture clean every 6 months
YES

We are happy to move non breakable furniture before cleaning. It is recommended that the client remove as many small objects from the cleaning area as possible. We can then move the larger bits and pieces. We use furniture sliders to prevent furniture causing friction damage to a carpet when moving larger items.

Highly unlikely

We treat each carpet individually in the cleaning process. Shrinkage of a carpet is caused by too much moisture in the carpet making the fibres swell up. We undertake a set of measures to prevent this such as less moisture, more passthroughs and additional drying. On the rare occasion that shrinkage occurs to a carpet, it will usually 'relax' and go back to previous size upon dry.

No

Faster soiling is a thing of the past. This was generally caused by some carpet cleaners using older detergents in the carpet which may not be rinsed out thoroughly. This left them sticky and thus attracted soil.

Here at Spring Clean, we use biodegradable solutions that does not leave a sticky residue.

We recommend a few hours, however to assist in the process, we place your furniture on foam blocks or foil pads to further protect your carpet post cleaning. This also ensures that an airflow is available which wouldn't be if furniture was placed straight back on the recently cleaned carpet.

At Spring Clean carpets, we aim for 100% stain removal, which we often achieve, however, sometimes a stain may have already caused permanent damage by the time we reach it. No guarantee can be made that any particular stain will be removed. Some stains permanently damage the carpet fibres and no amount of specialist cleaning will reverse this.

During our free survey, we always make our clients aware of the results they can expect on the marks
Absolutely Yes

Health and safety is of paramount importance in the cleaning industry. Our cleaning solutions are tested for their effects on the environment and occupants of areas in which they will be used. We recommended that children and pets stay off of a damp carpet until it is completely dry, this will help prevent slip and fall hazards as well as tracking in fresh soil.


If you have a question, please ask us below, alternatively drop us an email to neil@springcleancarpets.com

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General Tips
  • Do not over wet into backing materials
  • Always test any solution/detergent on an inconspicuous area of carpet prior to treating a stain
  • Use detergents at recommended dilution ratios
  • Scrape up or blot up any excess prior to treatment
  • Blot, never rub or scrub
  • Do not use inappropriate detergents on carpets or upholstery i.e. (washing up liquid, wash powders, household bleach, disinfectants)
  • Always work from the outside of the stain inward to avoid spreading
  • Always apply the cleaning fluid to the absorbent spotting material not directly onto the carpet or fabric
  • Encourage quick drying (carefully use a hairdryer on mild heat to assist)
  • Deal with stains as quickly as possible for increased chances of success
  • Keep the fabric or carpet as dry as possible.
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